Privacy Notice

Noteq N.V., trading as Toastly.app (“Toastly,” “we,” “us,” or “our”), provides an AI-powered service that helps customers craft personal, emotionally resonant wedding speeches and similar content.

This Privacy Notice explains how we collect, use, disclose, and protect your personal information — and how you can exercise your privacy rights.

1. Scope

This Privacy Notice applies to personal data processed through our website, our AI-powered services, and any related online or offline features collectively referred to as our “Services.”

2. Updates to This Notice

We may modify this Privacy Notice from time to time. Any material updates will be reflected here, and the “Last Updated” date will change accordingly.

If changes significantly affect your rights, we will take reasonable steps to notify you (for example, by email or a prominent notice on our site).

3. Information We Collect

The data we collect depends on how you use our Services and applicable data-protection laws. We collect information:

A. Information You Provide Directly

We may collect:

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  Account details – such as your name and email when creating or managing your account.
  
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  Purchases – including payment-related data processed securely through third-party providers (we never store full payment card details).
  
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  Communications – such as messages, support requests, or feedback.
  
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  Surveys and testimonials – if you choose to participate.
  
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  Interactive features – like forms, comments, or chat tools you voluntarily use.
  
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  Events or promotions – including contests, giveaways, or conferences.
  
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  Recruitment – if you apply for a role with Noteq.
  

B. Information Collected Automatically

When you visit our site or use our Services, we may automatically collect:

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  Device and browser information (IP address, device type, operating system).
  
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  Usage data (pages visited, clicks, time on site).
  
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  Cookie and tracking data (through cookies, pixels, or analytics tools such as Google Analytics).
  

You can manage or disable cookies through your browser settings (see Section 6).

C. Information from Other Sources

We may receive information from third-party services (e.g., login providers, analytics partners, or social media integrations) consistent with your privacy settings on those platforms.

4. How We Use Your Information

We use personal data to:

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  Provide, personalise, and improve our Services;
  
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  Process payments and deliver orders;
  
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  Communicate with you about your account or support requests;
  
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  Send marketing communications (if you opt-in);
  
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  Analyse site performance and user behaviour;
  
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  Prevent fraud and maintain security; and
  
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  Comply with legal or regulatory obligations.
  

We may also create aggregated or de-identified data for analytics and product-improvement purposes.

5. How We Share Information

We only share data when necessary and in line with this Notice:

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  Service Providers – such as payment processors, hosting, and customer-support tools.
  
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  Business Partners – for co-branded offerings or collaborations.
  
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  Affiliates – within the Noteq group for administrative and operational support.
  
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  Legal or Safety Reasons – if required by law, regulation, or to protect rights and safety.
  
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  Business Transfers – in the event of a merger, acquisition, or sale of assets.
  

We never sell personal information.

6. Your Privacy Choices

Depending on where you live, you may have rights to:

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  Access or receive a copy of your data;
  
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  Correct inaccurate information;
  
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  Request deletion or restriction of processing;
  
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  Object to marketing communications;
  
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  Withdraw consent (where applicable).
  

You can also:

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  Unsubscribe from emails via the link in any message.
  
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  Manage cookies through your browser or system settings.
  

Requests can be made using the contact details in Section 13.

7. Security

We maintain administrative, technical, and physical safeguards to protect your data.

However, no online service is completely secure, and we cannot guarantee absolute protection.

If a data breach occurs, we will notify affected individuals and authorities as required by law.

8. International Transfers

Because Noteq operates globally, your data may be processed outside your home country — including in the United States.

Where required, we rely on approved safeguards such as the EU Standard Contractual Clauses to ensure your data remains protected.

9. Data Retention

We retain your personal data only as long as necessary to provide our Services, comply with our legal obligations, resolve disputes, and maintain business records.

10. Children’s Data

Toastly is intended for adults. We do not knowingly collect data from individuals under 13 years old (or the relevant minimum age in your jurisdiction).

If you believe a child has provided personal information, please contact us so we can delete it.

11. Third-Party Links

Our website may contain links to third-party sites or apps. We are not responsible for their content or privacy practices. Please review their privacy policies before submitting any personal information.

12. EU / UK Supervisory Authority Rights

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the right to lodge a complaint with your local Data Protection Authority (DPA) if you believe we have processed your data unlawfully.

13. Contact Us

Toastly.app (operated by Noteq N.V.)

3445 CJ Woerden, Netherlands

📧 info@toastly.app