Refund Policy
Refund & Happiness Policy
If your speech doesn’t feel right, we’ll make it right — with tweaks, new drafts, or a full refund.
We built Toastly to help you speak from the heart. If you’re not delighted with your drafts, contact us within 10 days of purchase and we’ll either regenerate new versions tailored to your notes or issue a full refund — no awkward back-and-forth. What we ask in return is simple: tell us what missed the mark so we can quickly fix it for you or others.
- Full refund within 10 days if you’re not thrilled.
- Free re-writes or fresh drafts based on your notes.
- Friendly, fast support from real humans.
How do I request a refund?
Email our team at info info@toastly.ai with your order number and a quick note about what didn’t work for you. We’ll take care of the rest.
How long does it take?
Once approved, refunds are issued to your original payment method. Most banks process within 3–10 business days.
Eligibility: request within 10 days of purchase; one refund per order; excludes fraudulent or abusive use. Last updated: 22 Oct 2025.